SWITCHlan Trouble Tickets

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Ticket 20190507_3

Ticket Number: 20190507_3Ticket State: CLOSED
Ticket Opened: 2019-05-07 14:33Ticket Closed: 2019-05-27 13:12
Ticket Description: Scheduled Router upgrade swiZH1
Scheduled Starttime: 2019-05-22 09:00:00Scheduled Endtime: 2019-05-22 17:00:00

Problem Description:

We will upgrade the router swiZH1 with a new device generation. For this, the router will be taken completely offline.
All traffic will be routed over alternate path. No service outage is expected.

Affected:

From 2019-05-22 10:00 until 2019-05-22 17:00
Impact: no more redundancy
Service: P2P/OPN
Sites: ENSI-NAZ, ETHZ-BSSE-zh1-ba1, ETHZ-CSCS-zh1-lug2, RKAU-INDIANAPOLIS, RKAU-SANTACLARA


From 2019-05-22 10:00 until 2019-05-22 17:00
Impact: no more redundancy
Service: network access
Sites: BELWUE, ETH, HfH, HFTM, ITIS, METEOCH, NAZ, RKAU, UZH


From 2019-05-22 10:00 until 2019-05-24 13:35
Impact: no more redundancy
Service: network access
Sites: HFTM


Actions:


2019-05-24 16:00
All service affecting issues have been resolved.

2019-05-22 17:00
The router swiZH1 has been replaced. Most of the services are back to the normal state.
However we are still working a few minor issues.

2019-05-22 16:00
During SwissIX turn up, we suffered connectivity problems. This is tracked in a separate ticket 20190522_1


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.