SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20190508_2

Ticket Number: 20190508_2Ticket State: CLOSED
Ticket Opened: 2019-05-08 11:34Ticket Closed: 2019-05-26 07:00
Ticket Description: Interruption fibers Bulle-Clarens

Problem Description:

Tonight - there was an interruption of the links between Bulle and Clarens.
We don't have any indication about the reason yet.
We will contact the fiber providers to ask if there was any unplanned maintenance.

Affected:

From 2019-05-08 02:47 until 2019-05-08 03:16
Impact: no more redundancy
Service: P2P/OPN
Sites: Sommet-BUL, Sommet-CL, Sommet-GL


Actions:


2019-05-26 07:00
We didn't get any information about a possible reason of this interruption so far.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.