|Ticket Number:||20190509_1||Ticket State:||CLOSED|
|Ticket Opened:||2019-05-09 07:19||Ticket Closed:||2019-05-27 08:57|
|Ticket Description:||Scheduled fiber interruption Locarno-Lugano|
|Scheduled Starttime:||2019-05-24 13:45:00||Scheduled Endtime:||2019-05-25 18:00:00|
Problem Description:There is fiber maintenance by AEM in Massagno.
During this work all links using the fiber segment between Locarno and Lugano will be interrupted.
None of our service will be affected. All network traffic will be automatically rerouted to backup paths.
After more than 48 hours the affected links are running error free. Closing ticket.
Fiber maintenance has been completed. The amplifier have been re-enabled.
100G IP link BE3-LG1 up
10G IP link LO2-LG1 up
The optical amplifiers have been disabled. The fiber maintenance by AEM will start shortly.
100G IP link BE3-LG1 going down
10G IP link LO2-LG1 going down
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.