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Ticket 20200525_1

Ticket Number: 20200525_1Ticket State: CLOSED
Ticket Opened: 2020-05-25 11:27Ticket Closed: 2020-06-02 05:28
Ticket Description: Scheduled software upgrade swiBLU2
Scheduled Starttime: 2020-06-02 05:00:00Scheduled Endtime: 2020-06-02 06:00:00

Problem Description:

We will upgrade the firmware of our router swiBLU2 on Tuesday morning, June 2nd 2020, between 5:00 and 6:00.
Connectivity for Sommet/Bluche will be interrupted for about 20 minutes within the time window.

Affected:

From 2020-06-02 05:00 until 2020-06-02 05:25
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: Sommet-BLU


Actions:


2020-06-02 05:25
Software update complete, all services restored

2020-06-02 05:00
Router reboot for software upgrade


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.