SWITCHlan Trouble Tickets

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Ticket 20200602_1

Ticket Number: 20200602_1Ticket State: CLOSED
Ticket Opened: 2020-06-02 10:10Ticket Closed: 2020-06-22 04:34
Ticket Description: Scheduled maintenance on NYC-PAR Link (20.6.2020)
Scheduled Starttime: 2020-06-20 02:00:00Scheduled Endtime: 2020-06-20 06:00:00

Problem Description:

GEANT Ticket Reference TT#2020060234001017

The circuit provider has announced planned maintenance in the above window to
perform internal patch cord cleaning and OTDR on fibre to identify high span
loss between 111 8th Avenue, New York and 60 Hudson, New York. An outage of 4
hours is expected for unprotected services, protected services will be at risk
only however the entire maintenance window is reserved.


From 2020-06-20 02:00 until 2020-06-20 08:00
Impact: Total loss of connectivity
Service: P2P/OPN


2020-06-20 08:12
This maintenance has now been completed. NMS reports no outstanding issues.

2020-06-20 06:11
Due to unforeseen circumstances the maintenance window has been extended by 2 hours.

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.