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Ticket 20200608_2

Ticket Number: 20200608_2Ticket State: CLOSED
Ticket Opened: 2020-06-08 09:41Ticket Closed: 2020-06-11 05:22
Ticket Description: Scheduled software upgrade swiGLA1 (11.6.2020)
Scheduled Starttime: 2020-06-11 05:00:00Scheduled Endtime: 2020-06-11 06:00:00

Problem Description:

We will upgrade the software of our router swiGLA1 on Thursday June 11th 2020 between 5:00 and 6:00.
Affected traffic will be re-routed via alternative paths, no service impact is expected.
swiGLA1 is normally used for redundancy traffic only.
Duration of the upgrade process will be around 25 minutes.

Affected:

From 2020-06-11 05:00 until 2020-06-11 05:20
Impact: no more redundancy
Service: network access
Sites: EHL


Actions:


2020-06-11 05:20
Router is back online successfully with new software and all services restored.
Maintenance is thus finished, and ticket closed.

2020-06-11 05:00
Router is rebooted for software upgrade


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.