SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20200612_1

Ticket Number: 20200612_1Ticket State: CLOSED
Ticket Opened: 2020-06-12 14:45Ticket Closed: 2020-06-15 06:35
Ticket Description: Scheduled emergency maintenance on LON-WIX-ANA link (13.6.2018)
Scheduled Starttime: 2020-06-13 02:00:00Scheduled Endtime: 2020-06-13 09:00:00

Problem Description:

GEANT Ticket reference #2020061234001007

> The circuit provider has announced an emergency maintenance in the above
> window to perform an amplifier relocation. An outage is expected during the
> entire reserved window.

Affected:

From 2020-06-13 02:00 until 2020-06-13 09:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: L2VPN-RMUE-INDIANAPOLIS L2VPN-RKAU-SANTACLARA


Actions:


2020-06-15 06:36
Closing ticket..

2020-06-13 09:07
This maintenance has now been completed. NMS reports no outstanding issues.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.