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Ticket 20090717_1

Ticket Number: 20090717_1Ticket State: CLOSED
Ticket Opened: 2009-07-17 10:22Ticket Closed: 2009-07-17 10:22
Ticket Description: EUresearch unreachable

Problem Description:

The EUresearch office was unreachable for several hours during the night. The fiber-optic link to University of Bern was flapping between 02:16 and 09:26, probably caused by power irregularities during the heavy thunderstorm in Bern at that time. The link could be restored by rebooting the local switch and the media converter.


From 2009-07-17 02:16 until 2009-07-17 09:26
Impact: Total loss of connectivity
Sites/Services: Euresearch


2009-07-17 09:26
Link restored after reboot of the media converter.

2009-07-17 09:11
PC-Profi who is responsible for EUresearch tech support alerts SWITCH. We decide to let EUresearch staff reboot the local router.

2009-07-17 02:16
EUresearch access link starts to flap

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.