SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20090805_2

Ticket Number: 20090805_2Ticket State: CLOSED
Ticket Opened: 2009-08-05 16:50Ticket Closed: 2010-01-15 13:01
Ticket Description: EUresearch unreachable

Problem Description:

The EUresearch office was unreachable for some minutes.


From 2009-08-05 16:35 until 2009-08-05 16:51
Impact: Total loss of connectivity
Sites/Services: Euresearch


2009-08-05 16:51
Restarting the media converter at EUresearch solved the problem.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.