SWITCHlan Trouble Tickets

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Ticket 20070313_1

Ticket Number: 20070313_1Ticket State: CLOSED
Ticket Opened: 2007-03-13 14:20Ticket Closed: 2008-09-22 14:53
Ticket Description: Scheduled Router's software upgrade at PoP NTB
Scheduled Starttime: Scheduled Endtime:

Problem Description:

Software upgrade router swiBU2.switch.ch.
NTB main access router affected.
Thursday, 15.3.2007 06:30-07:30.

Internet access for Neu-Technikum Buchs and site "Waldau" interrupted


From 2007-3-15 07:00 until 2007-3-15 07:10
Impact: Total loss of connectivity
Sites/Services: NTB


2007-03-15 07:03
swiBU2 booted with new IOS but lost its configuration (as expected). Configuration has been restored manually by NTB staff. BU2 up and running.

2007-03-15 06:58
swiBU2 power-cycled by NTB staff

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.