SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20070505_1

Ticket Number: 20070505_1Ticket State: CLOSED
Ticket Opened: 2007-05-05 20:41Ticket Closed: 2007-05-08 11:17
Ticket Description: W├Ądenswil WAFH1 not reachable

Problem Description:

05.05.07 20:40
Waedenswil router rtrWAFH1 not reachable since 16:30.


From 2007-5-5 16:35 until 2007-05-05 22:30
Impact: Total loss of connectivity
Sites/Services: HSW


2007-05-05 22:36
Cablecom called - the problem is solved.
An ATM switch (Cisco LS1010) lost their default route via OSPF.
HSW is reachable again.

2007-05-05 20:40
SWITCH informed Cablecom helpdesk about the interruption.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.