SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

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Number State Opened Description
20180115_1 CLOSED 2018-01-15 15:45:00 Scheduled interruption of optical links between Stein (AG) and Villigen
20180112_2 CLOSED 2018-01-12 13:36:00 Scheduled interruption of SBB fibers in Chambrelin
20180112_1 CLOSED 2018-01-12 08:36:00 Scheduled interruption of fibers in Basel-St.Jakob
20180110_1 CLOSED 2018-01-10 10:34:00 Backup Link to UNIGE/HUG flapping
20180103_3 CLOSED 2018-01-03 14:02:00 Scheduled emergency software upgrade swiEL1
20180103_2 CLOSED 2018-01-03 13:51:00 Scheduled emergency software upgrade swiBLU2 and swiGL2
20180103_1 CLOSED 2018-01-03 09:03:00 Interruption of optical links between Stein (AG) and Villigen
20171217_1 CLOSED 2017-12-17 17:24:00 swiGE2 at UniGE down
20171213_1 CLOSED 2017-12-13 11:11:00 fiber maintenance not announced
20171211_2 CLOSED 2017-12-11 15:30:00 Scheduled software upgrade swiFHSG1
20171211_1 CLOSED 2017-12-11 09:02:00 power outage in VISP
20171207_1 CLOSED 2017-12-07 15:03:00 Scheduled move of fiber links at Safehost in Gland
20171204_1 CLOSED 2017-12-04 16:23:00 Scheduled interruption of fibers/service in Zurich
20171130_1 CLOSED 2017-11-29 17:40:00 Scheduled migration of equipment from Equinix ZH1 to ZH4
20171129_1 CLOSED 2017-11-29 16:24:00 Power outage in Manno
20171127_2 CLOSED 2017-11-27 16:44:00 Emergency reset of ROADM at CERN
20171127_1 CLOSED 2017-11-27 15:02:00 Scheduled Upgrade of all Optical Nodes in SWITCH backbone
20171123_2 CLOSED 2017-11-23 18:01:00 Scheduled fiber work near Winterthur
20171123_1 CLOSED 2017-11-23 08:49:00 Scheduled fiber interruption in Lugano (11.12.2017)
20171122_1 CLOSED 2017-11-22 08:28:00 Scheduled interruption of fibers in Lausanne