SWITCHlan Trouble Tickets

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Ticket 20160502_2

Ticket Number: 20160502_2Ticket State: CLOSED
Ticket Opened: 2016-05-02 13:50Ticket Closed: 2016-05-04 11:15
Ticket Description: Scheduled software and hardware maintenance SWITCH backbone router swiZH1
Scheduled Starttime: 2016-05-02 21:00:00Scheduled Endtime: 2016-05-03 15:00:00

Problem Description:

Our backbone router swiZH1 in Z├╝rich-Irchel will be upgraded to a new software version.
This will occur tonight Monday and will cause two short outages of 30 minutes each.

Tomorrow Tuesday we will then replace a multiple 10GigEth line card.

During both downtimes traffic will be re-routed over backup paths, no outage of services is expected.


From 2016-05-03 10:13 until 2016-05-03 10:49
Impact: no more redundancy
Service: network access
Sites: HFTM

From 2016-05-02 22:10 until 2016-05-02 22:19
Impact: no more redundancy
Service: network access
Sites: HFTM


2016-05-03 15:00
The new linecard has been successfully installed in the router swiZH1.

2016-05-02 22:30
The router's software has been successfully upgraded. The router was unavailable for 9 minutes.

2016-05-02 14:00
Nagios external alerts for ZH1 disabled between 21:00-23:00

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.