SWITCHlan Trouble Tickets

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Ticket 20160817_3

Ticket Number: 20160817_3Ticket State: CLOSED
Ticket Opened: 2016-08-17 18:10Ticket Closed: 2016-08-18 17:18
Ticket Description: Scheduled software upgrade swiKL1, swiKL2
Scheduled Starttime: 2016-08-18 10:00:00Scheduled Endtime: 2016-08-18 11:00:00

Problem Description:

We will upgrade the software of our routers swiKL1 and swiKL2 on Thursday, 18. August between 10:00 and 11:00.
All traffic will be automatically re-routed over backup paths, no customer impact is expected.


From 2016-08-18 10:00 until 2016-08-18 11:00
Impact: no more redundancy
Service: network access


2016-08-18 10:43
router swiKL1 back online. All services restored.

2016-08-18 10:33
router swiKL1 shut down for upgrade

2016-08-18 10:16
router swiKL2 back online

2016-08-18 10:06
router swiKL2 shut down for upgrade

2016-08-17 18:30
Corrected wrong affected time

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.