|Ticket Number:||20170418_1||Ticket State:||CLOSED|
|Ticket Opened:||2017-04-18 15:39||Ticket Closed:||2017-04-19 11:54|
|Ticket Description:||Scheduled software upgrade swiJFJ2|
|Scheduled Starttime:||2017-04-19 06:30:00||Scheduled Endtime:||2017-04-19 07:00:00|
Problem Description:Due to security and bug fixes we will upgrade the software of our router swiJFJ2 on Wednesday, April 19th between 6:30 and 7:00.
OPN access of HFSJG will be unavailable during the upgrade which takes about 20 minutes.
Affected:From 2017-04-19 06:30 until 2017-04-19 06:47
Impact: Total loss of connectivity
swiJFJ2 back online with new software. All services restored.
swiJFJ2 shutdown for upgrade.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.