|Ticket Number:||20180103_3||Ticket State:||CLOSED|
|Ticket Opened:||2018-01-03 14:02||Ticket Closed:||2018-01-03 18:45|
|Ticket Description:||Scheduled emergency software upgrade swiEL1|
|Scheduled Starttime:||2018-01-03 18:00:00||Scheduled Endtime:||2018-01-03 19:00:00|
Problem Description:Due to an imminent software issue, we will upgrade our router swiEL1 between 18:00 and 19:00 tonight.
Duration is expected to be around 20 minutes.
All customer traffic will be re-routed to backup paths via swiLS2 during the upgrade.
Affected:From 2018-01-03 18:00 until 2018-01-03 19:00
Impact: no more redundancy
Service: network access
Sites: EPFL, SWITCH, SWITCH-CLOUD, UNIL
swiEL1 is back online.
All services restored.
swiEL1 is being reloaded for software upgrade
Upgrade procedure on swiEL1 started
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.