SWITCHlan Trouble Tickets

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Ticket 20190402_1

Ticket Number: 20190402_1Ticket State: CLOSED
Ticket Opened: 2019-04-02 18:35Ticket Closed: 2019-04-04 13:00
Ticket Description: Scheduled relocation of SWITCH access router @ENSI
Scheduled Starttime: 2019-04-03 07:30:00Scheduled Endtime: 2019-04-03 15:30:00

Problem Description:

ENSI is moving one of the SWITCH access routers including external communication cables to another room. Redundancy will be reduced during the relocation.

Affected:

From 2019-04-03 07:30 until 2019-04-03 20:16
Impact: no more redundancy
Service: P2P/OPN
Sites: ENSI-NAZ


From 2019-04-03 07:30 until 2019-04-03 20:16
Impact: no more redundancy
Service: network access
Sites: ENSI


Actions:


2019-04-04 13:01
ENSI confirms maintenance is complete, closing ticket.

2019-04-03 18:40
ENSI confirms that work takes a bit longer and should be finished by 20:40.

2019-04-03 17:56
Relocation work seems to take longer than expected.
Our access router swiENSI2 is still unreachable.
Waiting for feedback from ENSI.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.