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Ticket 20190408_1

Ticket Number: 20190408_1Ticket State: CLOSED
Ticket Opened: 2019-04-08 08:33Ticket Closed: 2019-04-11 13:15
Ticket Description: Scheduled fiber and router maintenance in Lausanne
Scheduled Starttime: 2019-04-10 12:00:00Scheduled Endtime: 2019-04-10 17:00:00

Problem Description:

Due to a fiber maintenance, our PoP at CHUV (main site) will loose connectivity during the mentioned time frame.
The traffic for redundant services will be rerouted. Services without redundancy will be interrupted.

Additionally to the fiber maintenance the SWITCH access router swiCHU1 will be replaced before the fiber works. Services will be interrupted for 10 minutes during the maintenance window.

Affected:

From 2019-04-10 15:55 until 2019-04-10 16:05
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: HESSO-HESAV


From 2019-04-10 15:55 until 2019-04-10 16:05
Impact: no more redundancy
Service: network access
Sites: CHUV


From 2019-04-10 12:00 until 2019-04-10 12:15
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: HESSO-HESAV


From 2019-04-10 12:00 until 2019-04-10 12:15
Impact: no more redundancy
Service: network access
Sites: CHUV


Actions:


2019-04-10 16:05
The fiber's maintenance has finished

2019-04-10 12:30
The router's hardware has been successfully upgraded.

2019-04-09 10:10
swiCHU1's router replacement added to this ticket. Monitoring alerts disabled


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.