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Ticket 20190416_2

Ticket Number: 20190416_2Ticket State: CLOSED
Ticket Opened: 2019-04-16 16:59Ticket Closed: 2019-04-23 13:35
Ticket Description: Scheduled maintenance on GEANT transatlantic link LON-WIX
Scheduled Starttime: 2019-04-21 01:00:00Scheduled Endtime: 2019-04-21 07:00:00

Problem Description:

There will be essential maintenance on the transatlantic GEANT link from London to Washington, affecting service ID L2VPN-RKAU-INDIANAPOLIS and accordingly Link IDs:

L2VPN-RKAU-INDIANAPOLIS
L2VPN-RMUE-INDIANAPOLIS

An outage is expecting during the entire maintenance window from April 21st 01:00 CEST to 07:00 CEST.

Original GEANT ticket below.

G√ČANT Ticket: 2019041634000749
Originator No: CHG0036199
Type: Maintenance::Planned
Status: Open

Description: [gnt] PM, LON-WIX-ANA-100G LL, Internet2

Earliest Start: 20/04/2019 23:00 (UTC)
Latest Finish: 21/04/2019 05:00 (UTC)
Ticket Open: 16/04/2019 12:24 (UTC)
Ticket Close: (UTC)

AFFECTED SERVICES
-----------------
GEANT Open CC:

lon-lon_GEANTOpen_Netherlight-WIX
lon-lon_GEANTOpen_CANARIE-QNREN_15024
lon-lon_GEANTOpen_Internet2-Netherlight_15034


GEANT Plus:

lon-lon_SYNGENTA_JANET-INTERNET2_17052 ((JPNS00102))
lon-lon_GEANTOPEN_HBKU-INTERNET2_190091
lon-lon_LHC_Canarie-CERN_15014
ams-lon_GEANTOpen_NORDUNET-INTERNET2_17022
lon-lon_GEANTOpen_INTERNET2-NETHERLIGHT_18073
lon-lon_GEANTOPEN_INTERNET2-TENET_19004
lon-lon_MISC_GEANT-INTERNET2_9940169
gen-lon_MISC_SWITCH-INTERNET2_18045


IP Access:

EUMET-JEUNO-LON-CLPK-16027 (WIX-WASH2-WASH2-VLAN-01547)
IP Peering - R&E


UK-Internet2:

UK-CANARIE-4050
UK-WIX (GLOBAL-LOND-WIX-100GE-01601)
UK-RedCLARA-LON


L3 VPN:

CANARIE LHCONE LON L3VPN

LATEST UPDATE
-------------
> The circuit provider has announced a planned maintenance in the above window
> to perform essential maintenance. An outage is expected during the entire
> reserved window.

LATEST UPDATE
-------------
> This maintenance has now been completed. NMS reports no outstanding issues.

Ticket Close: 21/04/2019 05:07 (UTC)

Affected:

From 2019-04-21 01:00 until 2019-04-21 07:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: RKAU-INDIANAPOLIS


Actions:


2019-04-23 13:36
Maintenance has been completed, no outstanding issues seen.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.