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Ticket 20190506_1

Ticket Number: 20190506_1Ticket State: CLOSED
Ticket Opened: 2019-05-06 15:12Ticket Closed: 2019-05-22 08:27
Ticket Description: Scheduled GEANT Paris router upgrade impacting transatlantic PAR-NYC 100G link
Scheduled Starttime: 2019-05-21 18:00:00Scheduled Endtime: 2019-05-21 20:00:00

Problem Description:

Scheduled software upgrade on GEANT router in Paris that terminates the transatlantic link PAR-NYC.

This affects the services SWITCH Service ID: L2VPN-RKAU-SANTACLARA as well as SYNGENTA-INTERNET2. An outage is expected on those services between May 21st 18:00 and May 21st 20:00 local time (CEST, UTC+2). Outage duration is expected to be around 5 minutes, but the whole window is to be considered at risk.

Original GEANT ticket below:

G√ČANT Ticket: 2019050634000481
Originator No: N/A
Type: Maintenance::Planned
Status: Open

Description: [par] PM, mx1.par.fr.geant.net JUNOS Upgrade, Geant

Earliest Start: 21/05/2019 16:00 (UTC)
Latest Finish: 21/05/2019 18:00 (UTC)
Ticket Open: 06/05/2019 12:58 (UTC)
Ticket Close: (UTC)

AFFECTED SERVICES
-----------------
BGP-LU-CoC
RENATER-BGP-LU-CoC

BGP-VPN-RR
MD-VPN VRR Paris NORDUNET-1.dk
MD-VPN VRR Paris NORDUNET-2.se
MD-VPN VRR Paris HUNGARNET.hu
MD-VPN VRR Paris CARnet.hr
MD-VPN VRR Paris PSNC.pl
MD-VPN VRR Paris FCCN.pt
MD-VPN VRR Paris FUnet-1.fi
MD-VPN VRR Paris FUnet-2.fi
MD-VPN VRR Paris HEAnet.ie (rr1-pw.hea.net)
MD-VPN VRR Paris VPN-Proxy Vienna
MD-VPN VRR Paris VPN-Proxy Geneva
MD-VPN VRR Paris VPN-Proxy London
MD-VPN VRR Paris VPN-Proxy Marseille
MD-VPN VRR Paris VPN-Proxy Frankfurt
MD-VPN VRR Paris VPN-Proxy Amsterdam
MD-VPN VRR Paris RENATER.fr
MD-VPN VRR Paris SUnet.se
MD-VPN VRR Paris RedIRIS-1.es
MD-VPN VRR Paris GRnet.gr
MD-VPN VRR Ljubljana HUNGARNET.hu
MD-VPN VRR Ljubljana VRR Paris
MD-VPN VRR Paris Belnet-1.be
MD-VPN VRR Paris AMRES.rs

EUMETSAT Multicast
SWITCH EUMETCAST AP2

GEANT Plus
par-par_MISC_GEANT-INTERNET2_9940539
bru-par_iMinds_Belnet-RNP_1505
ams-par_SINET-SD-WAN_SINET-SINET_17091
bru-par_GENI_Belnet-Internet2_13012_1-50
gen-par_MISC_SWITCH-INTERNET2_18046
gen-par_SYNGENTA_SWITCH-INTERNET2_17045
par-par_LSST_RENATER-INTERNET2_16005
par-par_GEANTOpen_SINET_SINET_19033
fra-par_JAXA_DFN-SINET_14005
fra-par_MPVPN_DFN-RENATER_13003
ams-par_SINET-SD-WAN_SINET-SINET_17090
lon2-par_CNES_Renater_NISN_09201
lon-nyc_OFELIA_Internet2-JANET_12002 (JANET ID: JPNS00035)
ams-par_InfiniCortex_ESnet_RENATER_15030
ams-bru_GTS_Belnet-iMinds_15008
lon2-par_GEANTOPEN_INTERNET2-HBKU_190092
ams-par_MISC_GEANT-INTERNET2_9940543
ams-par_GEANTOpen_NORDUNET-INTERNET2_17008 (Netherlight: 5053VL_GEANT-NORDUNET(VLAN2023))
lon-paris_InfiniCortex_SingaREN-Reims_15050
lon-paris_NCSA-LAAS_ESNET-RENATAR_15057
lon-par_ESnet-UbuntuNet_14020
gen-nyc_Grid5000_Renater-SINET_07201

IP Access
RENATER AP CLS
SWITCH AP2 IAS
EUMET-JEUNO-PAR-DENV-16026 (I2-DENV-NEWY32AOA-VLAN-57967)
SWITCH AP2
RENATER AP1 IAS
RENATER AP1

IP Peering - R&E
FR-MANLAN (MAN-NEWY32AOA-PARIS-100GE-01667)
FR-RedCLARA
FR-SINET-207
FR-Internet2-102
FR-HBKU (Colt: XBG/XBG/LE-241593)
FR-CANARIE-204
FR-CANARIE-205
FR-TWAREN-221
FR-ESnet-212

IP Trunk
MAD-PAR TRUNK
FRA-PAR-BRIDGE-VRRP
LON2-PAR 300G TRUNK
GEN-PAR 300G TRUNK DCI

L3 VPN
RENATER LHCONE PAR L3VPN IPV6
SINET LHCONE PAR L3VPN
ESNET LHCONE PAR L3VPN
Internet2 LHCONE PAR L3VPN
CANARIE LHCONE PAR L3VPN
RNP peering-LHCONE VRF
RENATER LHCONE PAR L3VPN IPV4

PoP LAN Link
GTS Paris resources
mx1-sw1.par.fr-SwitchLink
PAR-SUPERPOP-ESX-MANAGEMENT
PAR-SUPERPOP-VM-TRAFFIC

RTBH
RENATER RTBH PARIS

Server Link
Deepfield Server Link
Par.fr VMWare Servers

LATEST UPDATE


> Maintenance has concluded. Upgrade was successfully preformed. No outstanding
> issues noted.

-------------
> During the announced maintenance window GEANT will upgrade the JUNOS version
> on mx1.par.fr to version 17.4. Traffic disruption in the region of 5 minutes
> is expected during the upgrade process but the whole window should be
> considered at risk.

Affected:

From 2019-05-21 18:18 until 2019-05-21 18:27 Impact: Total loss of connectivity
Service: P2P/OPN
Sites: RKAU-SANTACLARA, SYNGENTA-INTERNET2



Actions:


2019-05-22 08:29
Service has been stable, closing ticket.

2019-05-21 18:27
GEANT Paris router is back up.
Maintenance complete.

2019-05-21 18:18
GEANT Paris router goes down for software upgrade


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.