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Ticket 20190508_1

Ticket Number: 20190508_1Ticket State: CLOSED
Ticket Opened: 2019-05-08 09:14Ticket Closed: 2019-05-08 09:18
Ticket Description: Brief flap observed on GEANT 100G transatlantic link PAR-NYC

Problem Description:

GEANT observed a brief flap on the 100G transatlantic link between Paris and NYC on May 7th 22:19 CEST. The link has been stable since. Closing ticket.

This affected the SWITCH Service IDs: L2VPN-RKAU-SANTACLARA as well as SYNGENTA-INTERNET2.


G√ČANT Ticket: 2019050734000826
Type: Incident
Status: Resolved

Description: [par] NYC-PAR LAG DOWN

Incident Start: 07/05/2019 20:19 (UTC)
Incident End: 07/05/2019 20:20 (UTC)
Ticket Open: 07/05/2019 20:34 (UTC)
Ticket Resolved: 08/05/2019 06:00 (UTC)

AFFECTED SERVICES
-----------------
GEANT Plus

gen-par_MISC_SWITCH-INTERNET2_18046
gen-nyc_Grid5000_Renater-SINET_07201
par-par_MISC_GEANT-INTERNET2_9940539
fra-par_JAXA_DFN-SINET_14005
bru-par_iMinds_Belnet-RNP_1505
lon-par_ESnet-UbuntuNet_14020
par-par_GEANTOpen_SINET_SINET_19033
ams-par_GEANTOpen_NORDUNET-INTERNET2_17008 (Netherlight: 5053VL_GEANT-NORDUNET(VLAN2023))
lon-nyc_OFELIA_Internet2-JANET_12002 (JANET ID: JPNS00035)
ams-bru_GTS_Belnet-iMinds_15008
gen-par_SYNGENTA_SWITCH-INTERNET2_17045
ams-par_SINET-SD-WAN_SINET-SINET_17090
ams-par_SINET-SD-WAN_SINET-SINET_17091
par-par_LSST_RENATER-INTERNET2_16005
bru-par_GENI_Belnet-Internet2_13012_1-50


IP Access

EUMET-JEUNO-PAR-DENV-16026 (I2-DENV-NEWY32AOA-VLAN-57967)
IP Peering - R&E
FR-SINET-207
FR-CANARIE-205
FR-RedCLARA
FR-CANARIE-204
FR-TWAREN-221
FR-ESnet-212
FR-MANLAN (MAN-NEWY32AOA-PARIS-100GE-01667)
FR-Internet2-102


L3 VPN

RNP peering-LHCONE VRF
ESNET LHCONE PAR L3VPN
SINET LHCONE PAR L3VPN
CANARIE LHCONE PAR L3VPN
Internet2 LHCONE PAR L3VPN

LATEST UPDATE
-------------
> A brief flap was observed on 100G link between Paris and Newyork but it has
> been up and stable since 7th May 20:20UTC. RFO is being investigated by
> circuit provider and will be shared later.
>

Affected:

From 2019-05-07 22:19 until 2019-05-07 22:20
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: RKAU-SANTACLARA, SYNGENTA-INTERNET2



For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.