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Ticket 20190509_1

Ticket Number: 20190509_1Ticket State: CLOSED
Ticket Opened: 2019-05-09 07:19Ticket Closed: 2019-05-27 08:57
Ticket Description: Scheduled fiber interruption Locarno-Lugano
Scheduled Starttime: 2019-05-24 13:45:00Scheduled Endtime: 2019-05-25 18:00:00

Problem Description:

There is fiber maintenance by AEM in Massagno.
During this work all links using the fiber segment between Locarno and Lugano will be interrupted.
None of our service will be affected. All network traffic will be automatically rerouted to backup paths.


2019-05-27 09:13
After more than 48 hours the affected links are running error free. Closing ticket.

2019-05-25 09:13
Fiber maintenance has been completed. The amplifier have been re-enabled.
100G IP link BE3-LG1 up
10G IP link LO2-LG1 up

2019-05-24 12:53
The optical amplifiers have been disabled. The fiber maintenance by AEM will start shortly.
100G IP link BE3-LG1 going down
10G IP link LO2-LG1 going down

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.