SWITCHlan Trouble Tickets

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Ticket 20080505_1

Ticket Number: 20080505_1Ticket State: CLOSED
Ticket Opened: 2008-05-05 12:09Ticket Closed: 2011-06-07 09:46
Ticket Description: University of Geneva was unreachable from 01:30 to 08:30 today

Problem Description:

After a software upgrade of the access routers GE1 and GE2 around 1:30 this morning it seems that University of Geneva lost the default route and thus had no exit for its internet traffic. After a manual intervention at around 8:30 traffic is flowing normally again.


From 2008-05-05 01:30 until 2008-05-05 08:30
Impact: Total loss of connectivity
Sites/Services: UNIGE

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.