SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20200625_2

Ticket Number: 20200625_2Ticket State: CLOSED
Ticket Opened: 2020-06-25 05:18Ticket Closed: 2020-07-06 16:59
Ticket Description: Scheduled GEANT maintenance in Paris (15.7.2020)
Scheduled Starttime: 2020-07-15 08:00:00Scheduled Endtime: 2020-07-15 09:00:00

Problem Description:

GEANT ticket nr: 2020062334002414
During the announced maintenance window GEANT will update BGP and ISIS
configuration on mx1.par.fr to add family evpn to BGP and TI-LFA to ISIS.
Traffic disruption in the region of 15 minutes is expected during the upgrade
process but the whole window should be considered at risk.

Affected:

From 2020-07-15 08:00 until 2020-07-15 09:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: L2VPN-RKAU-INDIANAPOLIS, L2VPN-RKAU-SANTACLARA, L2VPN-RMUE-SANTACLARA, SYNGENTA-INTERNET2


Actions:


2020-07-06 16:59
The maintenance has been cancelled by GEANT:

> This maintenance work is cancelled as it relied on the GEANT Junos upgrade
> work which was cancelled due to a new bug being found in the version of code
> GEANT started to deploy. New notifications will be issued when the upgrade
> cycle recommences.


2020-07-06 05:54
GEANT:
Due to conflicting maintenances this maintenance has now been rescheduled to between 06:00 UTC to 07:00 UTC on 15 July 2020, from original date of 9 July 2020.



All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.