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Ticket 20200701_1

Ticket Number: 20200701_1Ticket State: CLOSED
Ticket Opened: 2020-07-01 07:46Ticket Closed: 2020-07-07 06:08
Ticket Description: Scheduled router upgrade swiAVP2 (7.7.2020)
Scheduled Starttime: 2020-07-07 04:00:00Scheduled Endtime: 2020-07-07 06:00:00

Problem Description:

We will upgrade the software of our routers swiAVP2.
The router will be offline for about 20 minutes for a reboot during the indicated time window.

Affected:

From 2020-07-07 04:00 until 2020-07-07 04:20
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: HESSO-AVP


Actions:


2020-07-07 04:20
Router successfully upgraded, all services restored.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.