|Ticket Number:||20200713_1||Ticket State:||CLOSED|
|Ticket Opened:||2020-07-13 07:01||Ticket Closed:||2020-07-16 04:22|
|Ticket Description:||Scheduled software upgrade swiSNF1 (16.7.2020)|
|Scheduled Starttime:||2020-07-16 04:00:00||Scheduled Endtime:||2020-07-16 05:00:00|
Problem Description:We will upgrade the software of our router swiSNF1 on Thursday July 16th between 4:00 and 5:00.
The upgrade will take about 20 minutes during which there will be no more redundancy for SNF.
All traffic will continue to flow via the primary path, so no traffic impact is expected.
Affected:From 2020-07-16 04:00 until 2020-07-16 04:20
Impact: no more redundancy
Service: network access
Router back online, all services restored
Router rebooted for software upgrade
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.