|Ticket Number:||20200713_2||Ticket State:||CLOSED|
|Ticket Opened:||2020-07-13 07:16||Ticket Closed:||2020-07-16 05:34|
|Ticket Description:||Scheduled software upgrade swiWSL1 (16.7.2020)|
|Scheduled Starttime:||2020-07-16 05:00:00||Scheduled Endtime:||2020-07-16 06:00:00|
Problem Description:We will upgrade the software of our router swiWSL1 on Thursday July 16th between 5:00 and 6:00.
The upgrade will take about 20 minutes during which there will be no more redundancy for WSL.
All Internet traffic will continue to flow via the primary path, so no traffic impact is expected.
For OPN traffic, only WSL-SLF-wsl1-slf2 is affected, traffic is expected to continue to flow via WSL-SLF-wsl2-slf1.
Affected:From 2020-07-16 05:00 until 2020-07-16 05:25
Impact: Total loss of connectivity
From 2020-07-16 05:00 until 2020-07-16 05:25
Impact: no more redundancy
Service: network access
Router back online. All services restored.
Router reloaded for Software upgrade
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.