SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20080729_1

Ticket Number: 20080729_1Ticket State: CLOSED
Ticket Opened: 2008-07-29 19:05Ticket Closed: 2008-09-22 14:33
Ticket Description: Scheduled Global Crossing transit (upstream) maintenance
Scheduled Starttime: Scheduled Endtime:

Problem Description:

Global Crossing, one of our upstream providers, has announced that they will interrupt our connections for 30 minutes during the night between 05 and 06 August. They will replace some DWDM equipment in their network that they found has degraded.


From 2008-08-06 00:00 until 2008-08-06 00:30
Impact: no impact
Transit traffic will be rerouted through our other providers (TeliaSonera International Carrier and Swisscom IP-Plus)


2008-08-06 03:00
The Global Crossing connection was interrupted from 00:15 until 02:55. The traffic was rerouted through TeliaSonera and Swisscom.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.