SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20211222_1

Ticket Number: 20211222_1Ticket State: CLOSED
Ticket Opened: 2021-12-22 14:14Ticket Closed: 2022-01-26 09:20
Ticket Description: Scheduled Maintenance mx1.lon.uk.geant.net (25.01.2022)
Scheduled Starttime: 2022-01-25 17:00:00Scheduled Endtime: 2022-01-25 21:00:00

Problem Description:

Geant Ticket 2021122134007811

During the announced maintenance window GEANT will upgrade the JUNOS version on mx1.lon.uk to version 20.4. Traffic disruption in the region of 15 minutes is expected during the upgrade process but the whole window should be considered at risk.


From 2022-01-25 17:00 until 2022-01-25 21:00
Impact: Total loss of connectivity / at risk
Service: P2P/OPN


2022-01-26 09:20
This maintenance has been completed. NMS reports no outstanding issues.
The ticket will be closed.

2021-12-28 12:57
Corrected time frame to reflect local time. (UTC+1)

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.