SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20220104_1

Ticket Number: 20220104_1Ticket State: CLOSED
Ticket Opened: 2022-01-04 17:17Ticket Closed: 2022-01-06 20:56
Ticket Description: Scheduled software update KAS1/2
Scheduled Starttime: 2022-01-06 20:00:00Scheduled Endtime: 2022-01-06 21:00:00

Problem Description:

Due to a software bug, the routers swiKAS1, swiKAS2 need to be updated to continue stable operation.

Routers will be updated in sequence. All services remain operational on redundant paths.

Affected:

From 2022-01-06 20:00 until 2022-01-06 21:00
Impact: no more redundancy
Service: P2P/OPN
Sites: EmpaEawag-KAS


Actions:


2022-01-06 20:56
update completed successfully


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.