SWITCHlan Trouble Tickets

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Ticket 20220106_1

Ticket Number: 20220106_1Ticket State: CLOSED
Ticket Opened: 2022-01-06 13:47Ticket Closed: 2022-01-18 09:51
Ticket Description: Scheduled Fiber Maintenance SBB Neuchâtel - Delemont (20/21.01.2022)

Problem Description:

SBB has announced a fiber work maintenance in Les Deurres due to a repair work on a tunnel.
During this time window the following circuits will be interrupted:

SWITCHlan: Neuchâtel - Delemont
HE-ARC: Neuchâtel - La Chaux-de-Fonds

SWITCHlan services will automatically reverted to alternative routes.


Affected:

From 2022-01-20 23:00 until 2022-01-21 06:00
Impact: no more redundancy
Service: P2P/OPN
Sites: HEARCNE-HEARCDEL-ne1-del2, HESSO-DEL


From 2022-01-20 23:00 until 2022-01-21 06:00
Impact: Total loss of connectivity
Service: darkfiber
Sites: HEARC-NE-DEL


From 2022-01-20 23:00 until 2022-01-21 06:00
Impact: no more redundancy
Service: network access
Sites: HES-SO DEL


Actions:


2022-01-18 09:51
The maintenance was canceled. We are waiting the service provider to announce the new date. Meantime the ticket will be closed.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.