SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20220118_4

Ticket Number: 20220118_4Ticket State: CLOSED
Ticket Opened: 2022-01-18 15:38Ticket Closed: 2022-01-24 13:53
Ticket Description: Scheduled Fiber Maintenance SBB Neuch√Ętel - Grenchen (22/23.01.2022)

Problem Description:

SBB is planning a fiber maintenance in the tunnel Ligerz.
Our fiber route Neuch√Ętel - Grenchen will be interrupted. No service impact is expected as SWITCHlan services will be rerouted through alternative routes.


From 2022-01-23 00:30 until 2022-01-23 05:00
Impact: no more redundancy
Service: network access
Sites: HFTM


2022-01-24 13:53
Maintenance work has been completed. The NMS reports no active alarms. The ticket will be closed.

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.