SWITCHlan Trouble Tickets

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Ticket 20220120_1

Ticket Number: 20220120_1Ticket State: CLOSED
Ticket Opened: 2022-01-20 09:37Ticket Closed: 2022-02-23 11:15
Ticket Description: Scheduled Maintenance NYC-PAR-LAG (23.02.2022)
Scheduled Starttime: 2022-02-23 05:00:00Scheduled Endtime: 2022-02-23 11:00:00

Problem Description:

The circuit provider has announced a planned maintenance in the above window.
An outage of 3 hours is expected, however, the entire window is reserved.

GEANT Ticket: 2022011934009476

Affected:

From 2022-02-23 05:00 until 2022-02-23 11:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: L2VPN-RKAU-INDIANAPOLIS, L2VPN-RMUE-SANTACLARA, SYNGENTA-INTERNET2


Actions:


2022-02-23 11:16
This maintenance has now been completed. NMS reports no outstanding issues. The ticket will be closed.

2022-02-02 08:19
Please note that maintenance window has been updated.

2022-01-25 13:13
The planned maintenance has been rescheduled for the above window.

Earliest Start: 03/02/2022 05:00
Latest Finish: 03/02/2022 11:00


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.