SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20090224_1

Ticket Number: 20090224_1Ticket State: CLOSED
Ticket Opened: 2009-02-24 22:17Ticket Closed: 2009-02-25 18:06
Ticket Description: Power problem in one of our Rapperswil PoPs

Problem Description:

Our router swiRA2 lost power for 46 minutes. The reason was an hour-long outage of utility power and failed switchover to an alternate power source.


From 2009-02-24 20:31:54 until 2009-02-24 21:18:37
Impact: no more redundancy
Sites/Services: HSR

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.