|Ticket Number:||20090717_1||Ticket State:||CLOSED|
|Ticket Opened:||2009-07-17 10:22||Ticket Closed:||2009-07-17 10:22|
|Ticket Description:||EUresearch unreachable|
Problem Description:The EUresearch office was unreachable for several hours during the night. The fiber-optic link to University of Bern was flapping between 02:16 and 09:26, probably caused by power irregularities during the heavy thunderstorm in Bern at that time. The link could be restored by rebooting the local switch and the media converter.
Affected:From 2009-07-17 02:16 until 2009-07-17 09:26
Impact: Total loss of connectivity
Link restored after reboot of the media converter.
PC-Profi who is responsible for EUresearch tech support alerts SWITCH. We decide to let EUresearch staff reboot the local router.
EUresearch access link starts to flap
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