SWITCHlan Trouble Tickets

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Ticket 20091118_1

Ticket Number: 20091118_1Ticket State: CLOSED
Ticket Opened: 2009-11-18 07:50Ticket Closed: 2009-11-19 08:47
Ticket Description: Scheduled hardware upgrade at EUresearch
Scheduled Starttime: Scheduled Endtime:

Problem Description:

SWITCH plans to install a new router in the premises of EUresearch. The modification of our hardware setup will cause an interruption of approx. 5 minutes between 13:15 and 13:30 on Nov 18, 2009. During this period, EUresearch will be unreachable.


From 2009-11-18 13:15 until 2009-11-18 13:30
Impact: Total loss of connectivity
Sites/Services: EURESEARCH


2009-11-18 13:45
The link to EUresearch has been reconfigured and tested successfully.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.