SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

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Number State Opened Description
20220412_1 CLOSED 2022-04-12 13:33:00 Scheduled Fiber Maintenance UPC Basel-Zurich (03.05.2022)
20220411_1 CLOSED 2022-04-11 18:18:00 Scheduled hardware maintenance of optical equipment in Lausanne towards CERN (12.04.2022)
20220411_2 CLOSED 2022-04-11 18:11:00 Scheduled software upgrade swiCHU2 (25.4.2022)
20220408_2 CLOSED 2022-04-08 18:44:00 Scheduled redundancy improvement for HES-SO Rectorat/Master (29.04.2022)
20220408_1 CLOSED 2022-04-08 11:36:00 Scheduled fiber maintenance in Bern EWB (13-16.05.2022)
20220406_1 CLOSED 2022-04-06 15:43:00 Outage for FFHS2 (6.4.2022)
20220405_1 CLOSED 2022-04-05 14:04:00 Scheduled maintenance on NEA3R-LAG, NEAAR transatlantic link (9.5.2022)
20220331_1 CLOSED 2022-03-31 13:33:00 Scheduled Maintenance NYC-PAR LAG (08-12.04.2022) extended until 18.04.2022
20220330_1 CLOSED 2022-03-30 16:26:00 Scheduled Fiber Maintenance SBB Cadenazzo (01-02.05.2022)
20220328_1 CLOSED 2022-03-28 16:53:00 Scheduled fiber maintenance Basel-Zürich (29.03.2022)
20220321_2 CLOSED 2022-03-21 17:42:00 Scheduled software upgrade IBM Research ZH (23.03.2022)
20220321_1 CLOSED 2022-03-21 13:50:00 Scheduled redundancy improvement for HES-SO Rectorat/Master (23.03.2022)
20220319_1 CLOSED 2022-03-18 22:25:00 10Gbps link Glion - Bluche down
20220315_3 CLOSED 2022-03-15 12:09:00 Scheduled Maintenance NYC-PAR-LAG (28-29/03/2022 )
20220315_2 CLOSED 2022-03-15 11:56:00 Scheduled Maintenance NYC-PAR-LAG (04-05/04/2022 )
20220315_1 CLOSED 2022-03-15 09:23:00 Several 100G links down @UZH
20220314_3 CLOSED 2022-03-14 14:30:00 Scheduled Fiber Maintenance UPC Basel-Zurich (29.03.2022 rescheduled for 12.04.2022)
20220314_2 CLOSED 2022-03-14 13:18:00 Scheduled maintenance Arth-Goldau (15.03.2022)
20220314_1 CLOSED 2022-03-14 08:01:00 Cooling failure at UniGE
20220311_3 CLOSED 2022-03-11 11:31:00 Scheduled fiber maintenance between Zürich and Dübendorf (17.3.202)