SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

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Number State Opened Description
20211228_1 CLOSED 2021-12-28 12:12:00 Scheduled Maintenance NYC-PAR (15.1.2022)
20211223_1 CLOSED 2021-12-23 17:44:00 Connections lost to University of Basel
20211217_1 CLOSED 2021-12-17 11:49:00 Unplanned restart of router swiPS1
20211202_1 CLOSED 2021-12-02 12:05:00 Scheduled Maintenance NYC-PAR LAG (04/12/2021 )
20211130_2 CLOSED 2021-11-30 17:15:00 Brief loss of power in ZH
20211130_1 CLOSED 2021-11-30 13:57:00 Scheduled routers replacement in Fribourg
20211129_2 CLOSED 2021-11-29 18:26:00 Scheduled maintenance on PAR-NYC LAG (6.12.2021)
20211129_1 CLOSED 2021-11-29 13:38:00 Scheduled Fiber Maintenance in Lugano (03.12.2021)
20211126_1 CLOSED 2021-11-26 11:03:00 Scheduled Fiber Maintenance in Lugano (07.12.2021)
20211117_3 CLOSED 2021-11-17 16:03:00 Scheduled maintenance on NYC-PAR-LeasedSpan (3.12.2021)
20211117_2 CLOSED 2021-11-17 15:59:00 Scheduled maintenance on NYC-PAR-LeasedSpan (2.12.2021)
20211117_1 CLOSED 2021-11-17 11:30:00 Fiber link Uni Bern to SNF down
20211115_1 CLOSED 2021-11-15 18:21:00 Scheduled fiber work in Basel
20211111_1 CLOSED 2021-11-11 13:12:00 Scheduled Maintenance NYC-PAR-LEASEDSPAN (13-15/11/2021 )
20211109_1 CLOSED 2021-11-09 13:40:00 Scheduled fiber rehoming at CSCS Lugano
20211104_1 CLOSED 2021-11-04 10:53:00 Scheduled Maintenance Internet2 Services (08/11/2021)
20211102_1 CLOSED 2021-11-02 21:15:00 PoP Martigny offline
20211029_1 CLOSED 2021-10-29 08:54:00 Scheduled maintenance on PAR-NYC LAG (7.11.2021)
20211027_1 CLOSED 2021-10-27 11:21:00 Scheduled Fiber Maintenance Chur - Reichenau/ Bahnhof Domat Ems (17-18/11)
20211025_1 CLOSED 2021-10-25 14:41:00 Router shutdown after temperature rise at PoP ZHAW Winterthur (24.10.2021)