SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

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Number State Opened Description
20220111_1 OPEN 2022-01-11 10:09:00 Scheduled maintenance NYC-PAR-LEASEDSPAN (25.1.2022 )
20220107_3 OPEN 2022-01-07 18:14:00 Scheduled Maintenance NYC-PAR-LEASEDSPAN (19/01/2022 )
20220106_1 OPEN 2022-01-06 13:47:00 Scheduled Fiber Maintenance SBB Neuchâtel - Delemont (20/21.01.2022)
20211222_1 OPEN 2021-12-22 14:14:00 Scheduled Maintenance mx1.lon.uk.geant.net (25.01.2022)
20211101_1 OPEN 2021-11-01 17:36:00 Emergency maintenance on SWITCHlan fibers between Lausanne and Martigny
20210618_1 OPEN 2021-06-18 13:43:00 Interruption on the fiber route Villigen - Regensdorf - Zürich
20210531_1 OPEN 2021-05-31 16:08:00 Scheduled maintenance between Villigen and Regensdorf (16.7.2021)
20220111_2 CLOSED 2022-01-11 10:46:00 Scheduled Maintenance NYC-PAR LAG (12/01/2022)
20220107_2 CLOSED 2022-01-07 18:04:00 Scheduled Maintenance EM, NYC-PAR-LEASEDSPAN (09/01/2022 )
20220107_1 CLOSED 2022-01-07 17:53:00 Scheduled Maintenance EM, NYC-PAR-LEASEDSPAN (08/01/2022 )
20220105_1 CLOSED 2022-01-05 07:35:00 Scheduled software update swiLS3
20220104_2 CLOSED 2022-01-04 17:23:00 Scheduled software update RA1/2
20220104_1 CLOSED 2022-01-04 17:17:00 Scheduled software update KAS1/2
20220103_1 CLOSED 2022-01-03 16:44:00 Emergency reboot LI* CR*
20211228_1 CLOSED 2021-12-28 12:12:00 Scheduled Maintenance NYC-PAR (15.1.2022)
20211223_1 CLOSED 2021-12-23 17:44:00 Connections lost to University of Basel
20211217_1 CLOSED 2021-12-17 11:49:00 Unplanned restart of router swiPS1
20211202_1 CLOSED 2021-12-02 12:05:00 Scheduled Maintenance NYC-PAR LAG (04/12/2021 )
20211130_2 CLOSED 2021-11-30 17:15:00 Brief loss of power in ZH
20211130_1 CLOSED 2021-11-30 13:57:00 Scheduled routers replacement in Fribourg