|Ticket Number:||20160928_1||Ticket State:||CLOSED|
|Ticket Opened:||2016-09-28 09:23||Ticket Closed:||2016-10-24 15:10|
|Ticket Description:||Fiber interruption between UZH and Balgrist|
Problem Description:Last night, the fiber between UZH and Balgrist was interrupted. This lead to a total loss of connectivity for Balgrist as their SWITCHlan service is not redundant. The reason is unknown at the moment. No maintenance work has been announced to us.
Affected:From 2016-09-28 02:31 until 2016-09-28 03:20
Impact: Total loss of connectivity
Service: network access
Despite investigations, no reason for the interruption could be found until today. Nobody is aware of any maintenance during the time frame. We will close this ticket.
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