|Ticket Number:||20171004_1||Ticket State:||CLOSED|
|Ticket Opened:||2017-10-04 16:30||Ticket Closed:||2017-10-05 14:24|
|Ticket Description:||Interruption of our fiber link Buchs - Vaduz|
Problem Description:Our fiber link Buchs - Vaduz went down unexpectedly. Our customer sites in Liechtenstein and Chur are still reachable, but have lost redundancy. The reason of the outage is currently unknown.
Affected:From 2017-10-04 16:13 until 2017-10-05 14:13
Impact: no more redundancy
Service: network access
Sites: HTWCHUR, UNILI
Telecom Liechtenstein finished the repair of the fiber cable. The link is up and successfully tested.
Because we suspect an interruption close to UniLI we called Telecom Liechtenstein who is the fiber provider of this segment.
We got the information that they are investigating the problem.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.