SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20180131_1

Ticket Number: 20180131_1Ticket State: CLOSED
Ticket Opened: 2018-01-31 17:20Ticket Closed: 2018-03-23 03:15
Ticket Description: Scheduled interruption of fiber link Geneva/Cern - Orbe - Fribourg (23.3.2018)
Scheduled Starttime: 2018-03-23 00:01:00Scheduled Endtime: 2018-03-23 06:00:00

Problem Description:

Due to imminent construction work, groupe-e has to move a fiber cable in Estavayer on March 23, 2018. Our fiber link Cern - Orbe - Fribourg will be interrupted during the work between 00:00 and 06:00. Thanks to the availability of redundant fiber routes, no service impacts are expected.

Actions:


2018-03-23 03:07
fibers reconnected after maintenance. Unchanged attenuation eastbound, slight improvement westbound. The link is up and running normally.

2018-03-23 00:06
fibers cut, all traffic rerouted

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.
SWITCHlan NOC