SWITCHlan Trouble Tickets

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Ticket 20190716_1

Ticket Number: 20190716_1Ticket State: CLOSED
Ticket Opened: 2019-07-16 14:22Ticket Closed: 2019-07-18 09:03
Ticket Description: Scheduled Scheduled summerly router's software upgrade
Scheduled Starttime: 2019-07-18 06:00:00Scheduled Endtime: 2019-07-18 07:00:00

Problem Description:

We will upgrade the software to the latest version and restart some SWITCH access routers:
- swiLI2
- swiRA2

Each device will be offline for 15-20 minutes. Thanks to redundancy, the internet access is not affected.

Affected:

From 2019-07-18 06:05 until 2019-07-18 06:23
Impact: no more redundancy
Service: network access
Sites: HSR


From 2019-07-18 06:05 until 2019-07-18 06:21
Impact: no more redundancy
Service: network access
Sites: UNILI


Actions:


2019-07-18 07:00
The routers have been successfully upgraded.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.