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Ticket 20190719_1

Ticket Number: 20190719_1Ticket State: CLOSED
Ticket Opened: 2019-07-19 17:12Ticket Closed: 2019-10-07 13:37
Ticket Description: Scheduled GEANT Router Maintenance in London
Scheduled Starttime: 2019-10-01 16:00:00Scheduled Endtime: 2019-10-01 18:00:00

Problem Description:

GEANT has announced a software upgrade of their core router at London. This will affect the following services:

L2VPN-RKAU-INDIANAPOLIS (circuits L2VPN-RKAU-INDIANAPOLIS, L2VPN-RMUE-INDIANAPOLIS)

SYNGENTA-JANET

A downtime of 5 minutes is expected during the maintenance window (all times in UTC).

GEANT ticket reference: 2019071834000249

Affected:

From 2019-10-01 16:00 until 2019-10-01 18:00 UTC
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: RKAU-INDIANAPOLIS, SYNGENTA-JANET


Actions:


2019-10-01 20:17
GEANT has confirmed the maintenance has been completed successfully.

2019-08-14 14:01
The maintenance has been re-scheduled to 2019-10-01, the ticket is updated accordingly.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.