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Ticket 20190719_2

Ticket Number: 20190719_2Ticket State: CLOSED
Ticket Opened: 2019-07-19 17:20Ticket Closed: 2019-08-29 17:04
Ticket Description: Scheduled GEANT Router Maintenance in Paris
Scheduled Starttime: 2019-08-27 17:00:00Scheduled Endtime: 2019-08-27 19:00:00

Problem Description:

GEANT has announced a software upgrade of their core router at Paris. This will affect the following services:

L2VPN-RKAU-SANTACLARA (circuits L2VPN-RKAU-SANTACLARA, L2VPN-RMUE-SANTACLARA)

SYNGENTA-INTERNET2

A downtime of 5 minutes is expected during the maintenance window (all times in UTC).

GEANT ticket reference: 2019071934000309

Affected:

From 2019-08-27 17:00 until 2019-08-27 19:00 UTC
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: RKAU-SANTACLARA, SYNGENTA-INTERNET2



Actions:


2019-08-29 17:04
The maintenance was completed as scheduled, closing ticket.


All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.