|Ticket Number:||20190719_2||Ticket State:||CLOSED|
|Ticket Opened:||2019-07-19 17:20||Ticket Closed:||2019-08-29 17:04|
|Ticket Description:||Scheduled GEANT Router Maintenance in Paris|
|Scheduled Starttime:||2019-08-27 17:00:00||Scheduled Endtime:||2019-08-27 19:00:00|
Problem Description:GEANT has announced a software upgrade of their core router at Paris. This will affect the following services:
L2VPN-RKAU-SANTACLARA (circuits L2VPN-RKAU-SANTACLARA, L2VPN-RMUE-SANTACLARA)
A downtime of 5 minutes is expected during the maintenance window (all times in UTC).
GEANT ticket reference: 2019071934000309
Affected:From 2019-08-27 17:00 until 2019-08-27 19:00 UTC
Impact: Total loss of connectivity
Sites: RKAU-SANTACLARA, SYNGENTA-INTERNET2
The maintenance was completed as scheduled, closing ticket.
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.