|Ticket Number:||20191101_1||Ticket State:||CLOSED|
|Ticket Opened:||2019-11-01 06:33||Ticket Closed:||2019-11-08 15:11|
|Ticket Description:||Scheduled fiber splicing on NYC-PAR 100G circuit|
|Scheduled Starttime:||2019-11-07 06:00:00||Scheduled Endtime:||2019-11-07 12:00:00|
Problem Description:GEANT has announced a planned maintenance of their circuit provider of the NYC-PAR circuit for splicing.
An outage is expected during the entire reserved window.
This would affect the following circuits:
L2VPN-RKAU-SANTACLARA (circuits L2VPN-RKAU-SANTACLARA, L2VPN-RMUE-SANTACLARA)
We are aware that due to the current outage of the WIX-LON 100G for the next 2-3 weeks this will lead to a total outage for RKAU/RMUE to their US counterparts. We're currently investigating option to prevent this.
GÉANT Ticket: 2019103134000897
Affected:From 2019-11-07 06:00 until 2019-11-07 12:00
Impact: Total loss of connectivity (AT RISK ONLY)
GEANT reports this maintenance has now been completed. NMS reports no outstanding issues.
UPDATE from GEANT:
The above maintenance has been indicated by the circuit provider to be
precautionary due to work being preformed on neighbouring fibre. No outage is
expected during this window however services are at risk.
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.