SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20191104_2

Ticket Number: 20191104_2Ticket State: CLOSED
Ticket Opened: 2019-11-04 14:25Ticket Closed: 2019-11-15 09:09
Ticket Description: Scheduled fiber interruption in Manno
Scheduled Starttime: 2019-11-15 00:00:00Scheduled Endtime: 2019-11-15 06:00:00

Problem Description:

There is maintenance by Sunrise in Manno.
This will interrupt our fibre link between Monte Carasso and Manno.
Some of our services will lose redundancy but no interruption is expected.
All traffic will be automatically rerouted to backup paths:


From 2019-11-15 00:10 until 2019-11-15 00:12
Impact: no more redundancy
Service: P2P/OPN
Sites: EHB-LG, WSL-CAD-wsl2-caw2


2019-11-15 09:10
The link is up and running.
There is a slightly higher attenuation of 0.3 dB on the uneven numbered fibre (MA to MC)

All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.