SWITCHlan Trouble Tickets

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Ticket 20191112_1

Ticket Number: 20191112_1Ticket State: CLOSED
Ticket Opened: 2019-11-12 13:35Ticket Closed: 2019-11-19 10:34
Ticket Description: Scheduled router's software upgrade
Scheduled Starttime: 2019-11-19 06:30:00Scheduled Endtime: 2019-11-19 07:30:00

Problem Description:

We will upgrade the software to the latest stable version and restart some SWITCH access routers:
- swiSGE2 Empa SG
- swiSNM1 SNM ZH
- swiHEPVD2 LS

Each device will be offline for 15-20 minutes.

Affected:

From 2019-11-19 06:45 until 2019-11-19 07:02
Impact: no more redundancy
Service: network access
Sites: HEP-VD, SNM


From 2019-11-19 06:35 until 2019-11-19 06:53
Impact: no more redundancy
Service: P2P/OPN
Sites: EmpaEawag-SGE


Actions:


2019-11-19 07:30
The routers have been successfully upgraded.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.