SWITCHlan Trouble Tickets

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Ticket 20191118_2

Ticket Number: 20191118_2Ticket State: CLOSED
Ticket Opened: 2019-11-18 15:07Ticket Closed: 2019-11-22 13:18
Ticket Description: Scheduled fiber maintenance between W├╝renlingen and Turgi
Scheduled Starttime: 2019-11-22 10:00:00Scheduled Endtime: 2019-11-22 11:00:00

Problem Description:

Our fiber link between PSI and UZH will be interrupted for about 1 hour on Friday Nov 22 in order to switch it back to the original cable which has now be fixed following a recent maintenance (see ticket Ticket 20190820_1. All SWITCHlan and most L2 services will stay up thanks to alternative paths. Syngenta L2 services, however, will be unavailable during the maintenance.

Affected:

From 2019-11-22 09:48 until 2019-11-22 09:51
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: SYNGENTA-INTERNET2, SYNGENTA-JANET


From 2019-11-22 09:48 until 2019-11-22 09:51
Impact: no more redundancy
Service: P2P/OPN
Sites: PSIE-CSCSBT, PSIW-CSCSRZ, RKAU-INDIANAPOLIS, RKAU-SANTACLARA


Actions:


2019-11-22 13:20
Maintenance performed successfully a few minutes ahead of schedule, with a 3 minute fiber interruption only.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.