|Ticket Number:||20191118_2||Ticket State:||CLOSED|
|Ticket Opened:||2019-11-18 15:07||Ticket Closed:||2019-11-22 13:18|
|Ticket Description:||Scheduled fiber maintenance between Würenlingen and Turgi|
|Scheduled Starttime:||2019-11-22 10:00:00||Scheduled Endtime:||2019-11-22 11:00:00|
Problem Description:Our fiber link between PSI and UZH will be interrupted for about 1 hour on Friday Nov 22 in order to switch it back to the original cable which has now be fixed following a recent maintenance (see ticket Ticket 20190820_1. All SWITCHlan and most L2 services will stay up thanks to alternative paths. Syngenta L2 services, however, will be unavailable during the maintenance.
Affected:From 2019-11-22 09:48 until 2019-11-22 09:51
Impact: Total loss of connectivity
Sites: SYNGENTA-INTERNET2, SYNGENTA-JANET
From 2019-11-22 09:48 until 2019-11-22 09:51
Impact: no more redundancy
Sites: PSIE-CSCSBT, PSIW-CSCSRZ, RKAU-INDIANAPOLIS, RKAU-SANTACLARA
Maintenance performed successfully a few minutes ahead of schedule, with a 3 minute fiber interruption only.
All times are in local Swiss time CET / CEST.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.