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Ticket 20191208_1

Ticket Number: 20191208_1Ticket State: CLOSED
Ticket Opened: 2019-12-08 16:24Ticket Closed: 2019-12-09 13:19
Ticket Description: HSLU without backup access

Problem Description:

One of the two redundant network access of HSLU is down.
May be - one of the two transceivers is broken.

Affected:

From 2019-12-08 04:25 until undefined
Impact: no more redundancy
Service: network access
Sites: HSLU


Actions:


2019-12-09 11:45
Backup access restored after replacing faulty plugin.


All times are in local Swiss time CET.
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.